Disneyland is known as the Happiest Place on Earth, and Disney desires anyone who comes to the parks to enjoy themselves.
Renting a Wheelchair or ECV
The Stroller Shop outside Disneyland's main gate offers wheelchair and ECV rentals for day use across Disneyland, Disney's California Adventure, and Downtown Disney, with deposit refunds upon return.
Waiting in Lines
Early Disneyland attractions weren't designed with accessibility in mind, so wheelchair entrances often use exits, FastPass lines, or alternative routes. Disney's California Adventure features wheelchair-accessible lines throughout. The Guide for Guests with Disabilities map provides specific attraction details.
Getting on the Ride
Most attractions require transferring from mobility devices, with cast members providing assistance. The ride will wait for guests needing extra time. Some attractions permit keeping wheelchairs on board (identified in the disabilities guide). Observation decks accommodate those unable to transfer.
Disability Access Service Pass
The DAS Pass allows guests to receive return times matching current wait times, enabling them to shop and explore while waiting. It's limited to 6 guests with one return time at a time. Information is available at City Hall or the Chamber of Commerce.
Shows, Parades, and Nighttime Spectaculars
Accessible seating areas exist for live events. ASL interpreter schedules are available at Guest Relations or on the Disneyland website.
Assisted Listening Devices
Audio Descriptive devices provide descriptions for attractions with handheld captioning and assistive listening features. A $25 refundable deposit applies. Braille guidebooks and maps are also available.
Service Animals
Trained service animals are welcome, with designated relief areas throughout the parks. They must remain leashed, and cast members cannot handle them. Guest services include rider switch or portable kennels when animals cannot accompany guests on attractions.
As Walt Disney once said, “To all who come to this happy place, welcome!”